Founded in 2013, SellMyHome.co.uk was born out of a desire to give you more choices when it comes to selling your home, and importantly, save you money along the way. We’ve believed for a long time that the sales process could be improved and streamlined, and that’s exactly what we have done. Our service enables you to choose how much control you wish to have in the sales process, along with the amount of money you wish to spend on marketing your home to prospective buyers.

We provide everything you’d expect from your High Street agent. Our local Partner Agents are out and about where they should be, working with clients across the country, or our Hub teams of property experts in our Central London or Leicester locations provide an unparalleled remote experience with a personal touch and hi tech. This means we can focus on delivering 5 star rated customer service and great value for money through a range of selling options that suit your needs.

Yes, you can. You can choose to instruct us straight away and set the date for your marketing to start as the day your current agreement comes to an end. You can also instruct us as an additional agent, subject to the terms of your existing agency agreement.

SellMyHome.co.uk are available on 02038757000 any time from Monday to Friday between 9am-6pm, and Saturday’s between 9am-3pm.

You can contact us however you'd like:

  • Call us on 02038757000
  • Email us on [email protected] (test us to see how quickly we answer you!)
  • Feel free to pop into our Leicester city centre or Central London offices

If you select either the Essential Package or Premium Package your property will be advertised on Rightmove, Zoopla, Onthemarket, Boomin and our website for 3 months. You will then have an option to increase your advertising time to suit you. For our modern auction you choose the reserve price and time you would like to market.

We offer a free, no-obligation valuation service which will be conducted by our valuations team. The valuation can either be conducted by our team of in-house property experts or in person, on-site, by one of our local, experienced Partner Agents, subject to location. We aim to provide you with the most accurate valuation so you can achieve your desired asking price quickly. Ultimately, although our price recommendation is based on significant industry knowledge and expertise, it’s still only our recommendation. We’ll work with you to agree a price you’re happy to go forward with.

We offer three No Sale No Fee packages at SellMyHome.co.uk, our Essential Package, Traditional Package and modern auction service. All three packages include:

·       3 months advertising on Rightmove, Zoopla Onthemarket and Boomin

·       Buyer/Viewer management

·       Sales negotiation

·       Memorandum of sale

·       Sales progression

On top of this, our packages include a dedicated account manager. You can then select any add-ons on you require, including an EPC, a Marketing Bundle for increased exposure. You can see a full list of inclusions here, compare our packages

Our Essential and Packages packages give you the flexibility to pay once your home has been sold. Our auction service is at zero cost, completely free for the seller. Please note, all packages are available strictly on a Sole Agency basis for the first 8 weeks of marketing the property.

There are no hidden fees whatsoever. Our packages are completely transparent, and you won’t be charged anything extra at all unless you choose to buy one of our add-on products, such as an EPC or Marketing Bundle to enhance your advertising.

Please click here (our packages) for a detailed description of what’s included in our packages.

For our essential service, we’ll ask you about your property and get a clear picture of its features and selling points and then complete a detailed property description to grab attention and generate enquiries. For Traditional and modern auction service, a member of our team will visit your property to value, take professional photos and compile advert.

If your property is in a suitable condition to present to market, we aim to get your property live on the UK’s top portals within 72 hours of you instructing us. Of course, how quickly we can book in photos, floor plans and a valuation (if you need one at this stage) may also be dependent on your availability. Please note, legislation requires us to confirm proof of ownership and confirmation of the vendor’s ID before any property can be launched onto the marketing portals

We advertise our properties on all major portals, including Rightmove, Zoopla, OntheMarket, Boomin and SellMyHome.co.uk. With the exposure on all of the UK's biggest property portals we can guarantee that your home will be seen by thousands of prospective buyers. Additionally, we have a range of marketing tools, such as premium, featured listings and a Social Media advertising campaign.

Whilst no one knows more about your home than you, we are experts on how to present your home and guide buyers to a purchasing decision. As such, we prefer to give you the option to present your own home or have your agent do it for you. Our Essential Packages requires you to carry out viewings and our Traditional and Modern auction Package includes accompanied viewings

When a buyer wants to view your property, we will immediately email you with details of their request. This will come from [email protected],. We will also notify you via whatsapp, using your registered mobile phone number. Please note, it's worth checking your spam or junk folder as this email can sometimes appear here. As a precaution, it's worth adding the [email protected] to your address book to avoid this happening in the future.

Yes – We qualify buyers before they view to ensure that no time is wasted with unqualified buyers, not in a position to purchase now and we also thoroughly vet buyers at offer stage to verify proof of funds, chain position, and where required, provide a Mortgage in Principle confirmation etc.

If you’ve chosen our Essential Package option, as soon as a buyer enquires about your property and books in a viewing, we’ll provide you with their contact details so you can liaise with them directly. Potential buyers won’t be able to contact you directly, however, unless you’ve given us permission to share your details with them, or you’ve given them your contact details personally. SellMyHome.co.uk will never share your personal contact details directly with a potential buyer without your permission first. For traditional and modern auction service, we handle all communications for you.

Of course, simply call or email us and one of our agents will get back to you to discuss a price change and provide recommendations. This can be done any time while your property is still being marketed.

Depending on the package you choose, given they are all charged on a No Sale No Fee basis, you do not have to pay us anything if we do not sell your property. Please note, if you dis instruct within sole agency period there will be a withdrawal fee, details of which can be found in our Terms of Business.

A valid Energy Performance Certificate is a legal requirement when selling, buying or renting out a property. It’s based on your home’s energy efficiency and gives anyone moving in an indication of energy costs. An EPC is valid for 10 years. If you’re unsure whether yours is valid, feel free to give us a call to check.

We advertise on Rightmove, Zoopla, PrimeLocation and hundreds of other property portals. With 98% of buyers now looking online for their next move, it gives you the best chance of attracting the right buyer. But as you can imagine, thousands of new properties go on the market every day making for a very competitive market. So, if you are looking for that extra edge, we recommend a Premium Rightmove Listing, Premium Zoopla Listing and a Social Media Booster. The premium listings offer increased visibility and much more ad space, leading to 35% more clicks than standard property listings.
The Social Media Booster is a Facebook advertising tool, which uses innovative cookie technology to track and advertise to buyers looking for homes like yours on the internet. A combination of these features very rarely fail to find our sellers the right buyer.

Absolutely! Our Refer-a-Friend scheme rewards SellMyHome.co.uk customers that recommend someone else to sell their home with us. As a thank you, we’ll give you a £50 Amazon voucher. We also offer 10% off our packages for those working in the armed forces and emergency services

All our packages are now on No Sale, No Fee terms which means we are paid once the sale completed via your solicitors.

Where applicable, your payment information won’t be stored by us, rather our payment provider, Barclays Bank. It will only re-appear if you return to the website to buy another product or service, giving you the choice to use the same card details. These details are then solely re-obtained by Barclaycard.

In order to meet AML legislation, we accept the following forms of ID, however we can’t accept the same document for both your proof of identity AND your proof of address:

Proof of ID

  • Current valid passport (with English translation)
  •  Current full or provisional Photocard driving licence (with English translation)
  •  EU/EEA Member State Identity Photocard or National Identity Photocard (Not UK)
  • Northern Ireland Electoral ID card
  •  Instruction from the Court appointing an individual: Court of Protection or Grant of Probate
  •  Confirmation of receipt of State Benefits from a Government Agency (including Government issued Pensions)
  •  HMRC Tax Notification letter /Assessment letter or Statement of Account

Proof of Address

  • Current UK Photocard driving licence (full or provisional)
  • Current old-style UK driving licence (full)
  • Notification letter from benefits agency / other government agency confirming the right to benefits pension (issued within the last 6 months)
  • HMRC Tax Notification letter / Assessment letter or Statement of Account
  • Letter confirming residency from a nursing/care home
  • Local Authority Tax Bill (issued within 6 months or valid for current year)
  • Statement or letter from bank / building society / credit card / mortgage / life insurance / investment indicating that a relationship exists (issued within the last 6 months).
  • Utility bill (not a mobile phone bill - issued within the last 6 months)
  • Solicitor's letter confirming recent house/land purchase (issued within the last 6 months).
  • Local Authority / Housing Association / Public letting agency tenancy agreement or letter
  • TV licence (valid for the current year)
  • Vehicle tax renewal document (issued within the last 6 months)


·       Do you ever release my personal contact details or information?

·       We do not share any of your personal details, unless as part of the provision of our services and if you manage your own viewings, they will not be visible to any party until a viewing is arranged, where we simply provide prospective buyers with a name and contact number in case you need to communicate before a viewing takes place. We will seek your permission before passing your number on to prospective viewer/buyer.



Please note: Traditional service price needs to state From 0.75% + VAT.




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Caroline Hashaw

Head of Customer Service

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